Portfolio Lead

Job Introduction

We have a fantastic fixed term opportunity for a Portfolio Lead, sitting within the Project and Portfolio Management function of the Housing Ombudsman Service. You will be joining our team which enables the organisation to identify, plan, prioritise, align and coordinate the delivery of change activities across directorates’ portfolios and the emerging organisation-wide transformation programme.

The postholder will provide leadership and coordination for projects, programmes and portfolio initiatives, contributing to the effective delivery of change across the organisation.

You will support project and portfolio-level management by ensuring robust planning, tracking and reporting mechanisms are in place. Working in multidisciplinary teams and with senior stakeholders, you will contribute to the culture of continuous learning and improvement, ensuring that projects and change activities are aligned to strategic priorities and managed in accordance with agreed governance and assurance frameworks.

The successful candidate will be a qualified and experienced Project Management professional with a track record of successful portfolio management. In addition, you will have:

· Experience in developing and monitoring project plans ensuring value for money and timely delivery

· Experience of interacting at a senior level and providing advice/guidance to senior stakeholders

· Experience of portfolio management, ensuring the delivery of multiple associated projects

· Proficiency in Microsoft office and project management packages

· Working knowledge of Government Green Book appraisal and evaluation principles

· An in depth understanding of the theory and application of Business Case methodologies

· The organisational and prioritisation skills required to deliver conflicting demands and plan work effectively to meet challenging deadlines

· Effective negotiation and influencing skills

Closing date: 24th September 2026
Interview date: w/c 5th October 2026
 
Note: Following unprecedented levels of interest in our vacancies, we reserve the right to close the role early. We intend on closing this role immediately if / when we receive 100 applications. We therefore strongly recommend that you apply as soon as possible.

The postholder should strive at all times to adhere to the Housing Ombudsman Service values of learning, excellence, openness, and fairness.

HOS is committed to equality of opportunity in all its practices, policies, and procedures. It is our intention to promote a working environment that is free from harassment, bullying, victimisation or discrimination, where everyone is treated with dignity and respect. We expect all staff to behave respectfully with courtesy and consideration, whilst carrying out their duties.

At HOS we have a Conflicts of Interest policy, designed to protect the integrity of the HOS decision-making process, to enable our stakeholders to have confidence in our integrity, and to protect the reputation of staff and non-executive members. All new staff and non-executive members of HOS should declare immediately and take actions to avoid any conflict of interest

If you have any questions regarding this vacancy, please email recruitment@housing-ombudsman.org.uk